About various emails

I haven't received the e-mail newsletter.

The members-only e-mail magazine will be distributed irregularly.

Please note.


If you do not receive the e-mail, please check the following.


[Mail magazine settings]

» Please check whether "Members Only Mail Magazine" is set to "Receive (ON)" in "Mail Magazine Settings" on MY PAGE.

Please note that the e-mail magazine will not be delivered if the status is "Do not receive (OFF)".


[Email reception settings]

Depending on the settings of your security software, etc., it may have been sorted into the spam folder, so please check the junk mail folder of your mailer again.

Also, if you have specified reception settings, we will not be able to deliver the e-mail.

It will be delivered from the following domains, so please be sure to set it so that you can receive emails.


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dxteen.com

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*When using au mail*

If you have set spoofing restrictions in au's spam filter settings, even non-malicious e-mails such as e-mail magazines and forwarded e-mails may be judged as spoofed and subject to reception refusal.

In addition, due to the priority of the spam filter, even if you register in [Specified Reception List Settings] with spoofing restrictions set, you will not be able to receive emails that are subject to restrictions, so please change the settings for spoofing restrictions. .

Please set it lower or cancel it if you don't mind.

Please contact your mobile carrier for details.

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If the above example does not solve your problem, please contact us using the form below.

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