Information that can be changed by the customer can be processed from
MY PAGE after logging in.
We cannot accept any change of name (registered name), even if it is between family members.
<Changeable>
·nickname
·mail address
·telephone number
·address
·password
<Unchangeable>
・Name (kanji/furigana)
・Date of birth
·sex
・Plus member ID
If your surname has changed due to marriage, etc., or if there is an error in your date of birth or gender information, please contact us using the form below.
*If there are any blanks, we cannot accept changes, so please fill in all fields.
*If there is a significant change, we may ask you to present a photo of your ID. Thank you for your understanding.