Thank you for using DXTEEN OFFICIAL FANCLUB.

We have decided to send 2024 New Year's cards to eligible members!

We will deliver a special one that we took.

Please look forward to receiving it.

Please be sure to check the details below when sending New Year's cards.

[2024 New Year's card shipping target]

Those who meet the conditions of either A or B will be eligible for shipping.

A: Those who are members Monthly Membership Fee Bundle Payment Course at 23:59 on Tuesday, December 5, 2023

* In the case of convenience store payment, Monthly Membership Fee Bundle Payment Course registration will be completed with the payment.

Please note that simply issuing a payment number on the site does not complete registration and will not be included in the shipment.

▼ Click here for information on changing from Monthly Membership Fee Course to Monthly Membership Fee Bundle Payment Course

https://dxteen.com/faq/detail/36

▼How long does it take to become a member after paying the membership fee?

https://dxteen.com/faq/detail/135

B: Those who have continued Monthly Membership Fee Course for more than 4 months as of 23:59 on Tuesday, December 5, 2023

≪Shipment target≫

Members who joined Monthly Membership Fee Course by the end of September 2023 and are continuing Monthly Membership Fee Course at 23:59 on Tuesday, December 5 (those who are continuing)

≪Excluded from shipping≫

・Those who joined Monthly Membership Fee Course after October 2023

(If you change to Monthly Membership Fee Bundle Payment Course and meet A, you will be eligible for shipping.)

・Those who have withdrawn before December 5 (Tuesday) 23:59, regardless of the month of joining

▼Click here to join DXTEEN OFFICIAL FANCLUB

https://dxteen.com/feature/entry

【shipping method】

Post

*Individual correspondence other than post-in, such as post office delivery, delivery center delivery, convenience store delivery, etc., is not possible.

*Please contact the postal service for information on the forwarding service.

[shipping address]

Registered address as of December 5, 2023 (Tuesday) 23:59 (JST)

*We cannot resend due to an incorrect address.

*Please do not abbreviate the apartment name or building name and register it correctly.

*If the address is different from the nameplate of your home, the benefits you sent will be returned due to "wrong nameplate".

For those customers, please register "(name of nameplate) Mr." at the end of the address.

[How to check registration information]

Please check your member information from "Confirm/Change Member Information" on My Page after logging in to the site.

If the package does not arrive due to customer reasons such as an incorrect address, we will not be able to respond. Please be sure to follow the steps below.

1) Confirmation of registered address

We cannot resend due to an incorrect address.

If you have an apartment name or building name, please register it correctly without abbreviating it.

If you have any concerns about registering or writing your address, please check with your local post office or delivery company's office.

Because the rules may differ depending on the region, even if you make an inquiry regarding the correctness of your address, we will not be able to give you an accurate answer.

■How to correct address

2) Confirmation of registered name

If the address is different from the nameplate of your home, the benefits you sent will be returned due to "wrong nameplate".

For those customers, please register "(name of nameplate) Mr." at the end of the address.

If your surname has changed due to marriage, etc., please check the page here (https://dxteen.com/faq/detail/25) and contact us.

[Those who do not wish to receive New Year's cards]

If you do not wish to receive a New Year's card due to various reasons, such as being in mourning, please apply below.

*Please be sure to apply by the deadline. We cannot respond outside the period.

*We are unable to ship to addresses other than the registered address.

[Application deadline] Until 23:59 on Tuesday, December 5, 2023

▼ Click here to apply for refusal to receive

https://secure.plusmember.jp/dxteen/1/questionnaire/6/eefe5/

*There is no "reception completion email" sent.

Please take a screenshot of the completion screen if necessary.

◎Please be sure to check　

・We have received many inquiries about incomplete addresses. Please be sure to check your registered address. We cannot resend due to an incorrect address.

・After shipment, we will accept re-shipment only for [undelivered / defective products due to delivery accidents etc.].

*If the package does not arrive due to customer reasons such as an incorrect address, we will not be able to respond.

Details will be announced on the site after shipping.

Please refrain from individual inquiries regarding shipping, response time, etc.