About withdrawal

[Monthly Membership Fee Course] You can log in to the site even after the withdrawal procedure. Are you able to withdraw?

Please check below.

●Regarding withdrawal procedures
You must be logged in to our site.
After that, please follow the procedure from "Unsubscribe" at the bottom of the TOP page.
* MY PAGE It is also possible from the "withdrawal procedure" inside.

If you complete the procedure, you will be immediately unsubscribed and you will not be able to use member content.
* When you try to log in to the site, the "payment screen" will be displayed.
*Different from subscription. please note.

● About Plus member ID (former: EMTG ID)

The acquired "Plus member ID" will not be deleted (= invalidated) at the same time as the paid member's withdrawal.
Since it is obtained free of charge, no charge will be incurred, but if it is no longer needed, please delete it.
»Q. Please tell me how to delete Plus member ID (former: EMTG ID).

●When canceling recurring billing from each carrier's (docomo/au/SoftBank) site
It takes time to reflect on the service side because it is a different transition from the original withdrawal procedure.

Example) If the carrier side cancels the recurring billing in August
The withdrawal status will be reflected from the beginning to the middle of the next month (September).
The final bill will be [August use].

Until the withdrawal status is reflected, the system will judge you as a valid member,
You may be able to log in, or the member mail magazine may be delivered.

Since the continuous billing has already been canceled on the carrier side, it is not possible to unsubscribe from the site.
If the withdrawal status is reflected, you will not be able to log in (membership fee payment screen).

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If the above example does not solve your problem, please contact us using the form below.

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