The following possibilities are possible.
Withdrawal timing (for credit card payments)
If you have made a credit card payment,
Billing up to the fee for the month in which the withdrawal procedure was performed but
Depending on the details of the contract and closing date, you will be billed in the month following the month in which you withdrew, or the month after that.
Be sure to check the [month of use] item on the statement.Example) If you withdraw on January 29th
⇒The amount used in January (date of use January 31) will be the final bill. Billing is in February or March.
*Please contact your credit card company for the actual billing period.
The withdrawal procedure has not been completed to the end
When the procedure is completed, you will receive a "notice of withdrawal completion" email.
●You have registered with another e-mail address in addition to the ID you withdrew from.
▼If the problem persists
Please include the following information and »
here Please contact us by email.
*Depending on your environment, the email link above may not open.
In that case, please contact us from this
inquiry form.
==========
宛先：secure_dxteen@cc.plusmember.jp
Subject: Inquiry about billing after withdrawal
1.Name (Kanji/Kana)
2. Your nickname
3. Date of birth (8 digits in Western calendar)
4. Prefecture
5. Email address
6.Plus Plus member ID starting with E
7.Date of withdrawal procedure
8.Payment method (credit card/carrier)
9. For carrier billing: [mobile company/payment information]*
==========
*Please refer to the following for the confirmation method.
■ For docomo payment: [12-digit payment number]dmenu »My docomo»Login»Enter network PIN»Confirm PIN»Usage charges»Confirm details»Related menu»Confirm docomo payment/d payment usage charges
For au Easy Payment: [Continuous billing ID]Log in from
au ID TOP» au Easy Payment Menu » [List of continuous use services] » "Recurring billing ID"
* Please access the au ID site with a browser, not with the app.
* You cannot search by "payment information number" or "terminal phone number".■ For SoftBank Collective Payment: [Order number]Log in to
My softbank» [Menu] » "Charge/Payment Management" » [Mass Payment] » [Usage History] » [Confirm] for items on this site