●Recommended environment
Please check if your device and browser meet the recommended environment.
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This site uses JavaScript.
If JavaScript is disabled in your browser settings, it will not work, so please enable it before using.
●Cookies
This site uses cookies.
If the cookie setting is disabled in your browser, it will not work, so please enable it before using.
Clear cache
Cache refers to temporary data or its mechanism that is stored on a PC, etc. when a website is visited.
Retaining the data improves the convenience of browsing, but if old data remains, problems may occur in the displayed information.
Please try clearing the cache as it may fix the issue.
*The implementation method differs depending on the browser you are using.
<Notes>
By clearing the cache, the login status may be canceled or the saved ID and password may be deleted from the browser.
When logging in again, you will need to enter your ID and password. Please note.●Communication environment
Please play in an environment with good radio wave conditions such as Wi-Fi.
● Reboot the terminal
Please turn off the power once and restart.
▼If you are using the "Safari" browser on your iPhone, please also check the following settings.● About “Private Browsing Mode”
If "Private Browsing Mode" is set, you may not be able to view videos.
When Private Browsing Mode is "on", the top and bottom of the screen are black, and when it is "off", the top and bottom of the screen are white.
»Apple support
●Regarding content blocker settings
When viewing the site from Safari, playback may not be possible if "Content Blocker" is set to "ON".
If you have installed the dedicated app, set the setting to "OFF" and try playback.