About the app

After reinstalling the app, I can't log in.

In order to prevent unauthorized use of electronic tickets, changing the device used and reinstalling the application are limited to twice a month.
Please note that if you exceed the limit number of times, you will be required to follow a prescribed procedure and we may check your usage status.
In addition, in order to prevent unauthorized use of electronic tickets, we ask that you use the app [one ID / device per person].
If you have registered multiple times by mistake, please cancel the unnecessary IDs and try to log in again.

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If the above example does not solve your problem, please contact us using the form below.

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