Thank you for always using DXTEEN OFFICIAL FANCLUB.
DXTEEN OFFICIAL FANCLUB「月会費まとめて払いコース」のご継続お手続きを2026年3月までに完了された方へ、下記の日程で2026年4月分のDXTEEN RUNWAY (継続特典) 2026の発送を開始いたします。
【DXTEEN RUNWAY (継続特典) 2026 対象者】
Items will be shipped to those who meet all of the following conditions.
・Those who registered for the "Monthly Membership Fee Bundle Payment Course" by February 28, 2026
(*Includes cases where the course is changed from "Monthly Membership Fee Course" within the above period)
・継続後の会員有効期限が2027年3月31日～2028年2月29日の方。
*The recipients of the 2026 renewal benefits are:
Those who registered for the "Monthly Membership Fee Bundle Payment Course" by February 28, 2026 (including those who changed courses) and completed the renewal procedure (= payment) within the period are eligible.
◆4月の発送対象の会員様
[For those residing in Japan]
2026年1月1日（木）～ 2026年3月31日（火）の間にDXTEEN OFFICIAL FANCLUB「月会費まとめて払いコース」のご継続手続きをした方
[For those residing outside Japan]
2026年1月1日（木）～ 2026年3月31日（火）の間にDXTEEN OFFICIAL FANCLUB「月会費まとめて払いコース」のご継続手続きをした方
*For those in countries and regions where international shipping procedures are difficult, we will ship from the next month onwards.
[Shipping address]
It will be shipped to the address registered on your My Page.
住所や名字に変更がある場合は、サイトにログイン後、マイページの「会員情報の確認・変更」より会員情報をご変更ください。
※必ず、4月1日(水)までにマイページのご登録情報をご確認ください。
◆ Scheduled delivery start date
2026年4月27日（月）より順次発送
◆About shipping
-Delivery will be by regular mail or international parcel.
-Delivery may take up to a week depending on traffic conditions and your area of residence.
◆Notes
・This offer does not apply to members of DXTEEN OFFICIAL FANCLUB "Monthly Membership Fee Course" or new members.
・We have received many inquiries regarding incomplete addresses. Please be sure to check your registered address.
・If reshipment is necessary due to an incorrect address, please note that you will be charged the reshipment fee.
Frequently asked questions
・【継続特典:DXTEEN RUNWAY】2026年にコース変更・会員登録したのに届きません。
Regarding inquiries about undelivered items
If your package has not been delivered due to an incorrect address or other reasons, we will accept your request for re-delivery during the period below.
Please note that shipping charges will be borne by the customer and must be paid upon delivery (members residing overseas must pay in advance via PayPal).
[Inquiry acceptance period]
・Members residing in Japan
未着受付期間：2026年5月14日（木）11:00～2026年5月27日（水）10:59
Shipping method: Yu-Pack cash on delivery
・Members residing overseas
未着受付期間：2026年5月27日（水）11:00～2026年6月11日（木）10:59
Shipping method: Shipping fee paid via PayPal, EMS shipping
※PayPalでのお支払いは2026年6月30日（火） 23:59（Japan time）までにお願いいたします。
１ ご登録情報ご確認・変更
ログイン後、マイページの「会員情報確認・変更」からご登録住所・お名前をご確認・ご変更ください。
2. Please apply via the URL below.
Each member may only apply once, so please check carefully before proceeding to the confirmation screen.
*Please note that you will not receive an email confirming that the email has been sent.
・Members residing in Japan
・Members residing overseas
◆ Regarding inquiries about defective products
In the unlikely event that you receive a defective product, please refer to the "Help/Inquiries" section below.
Please contact us from "Click here for inquiries regarding defective replacement" during the inquiry period.
[Help/Inquiries]Can I exchange a defective item that was delivered?
https://dxteen.com/faq/detail/70
[Inquiry acceptance period]
不良品お問い合わせ 受付期間：～2026年5月27日（水）
[Information regarding DXTEEN OFFICIAL FANCLUB membership renewal]
▼For those living in Japan
Continuation procedures can be performed from 3 months before the membership expiration date (including the expiration month), and renewal procedures can be performed even after the membership expiration date [within 1 month]. Masu.
However, please note that this period will not be extended.
If automatic renewal is set, renewal processing will be carried out around the last day of the membership expiry month.
継続手続きに関する詳細はこちら（https://dxteen.com/faq/detail/29）をご確認ください。
▼For those residing outside of Japan <Those whose payment will be in US dollars after 10:00 on January 26, 2026>
If you are using a credit card to pay and your membership has been automatically suspended, you can renew your membership one month before the expiration date. You can also renew your membership within one month of the expiration date.
However, if you pay in dollars, the membership period will be one year from the "payment date," so please note that if you renew before the current expiration date, your membership period will be shortened accordingly.
If you enrolled before 10:00 on January 26, 2026 and have automatic renewal set up, the renewal process will be carried out around the end of the month in which your membership expires.
If your payment is made in dollars after 10:00 on January 26, 2026 and you have set up automatic renewal, the renewal process will be carried out at the same time (scheduled) on your enrollment date the following year.
If you have any other questions, please check our help page (https://dxteen.com/faq/).