Help/Contact

[Monthly Membership Fee Bundle Payment Course] About continuation

Can I check if my credit card is automatically renewed?

If your credit card is automatically renewed, when you access »MY PAGE, [Automatic renewal: ongoing] will be displayed under "Membership expiration date".

Regarding the registration status of your credit card, please check from [Confirm/change/suspend card information] on »MY PAGE.

*You can change your credit card information or stop automatic renewal [until the 20th of the membership expiration month].

Other questions about "[Monthly Membership Fee Bundle Payment Course] About continuation"

Q.
Please tell me how to proceed.
Q.
Can I continue my membership after the expiration date?
Q.
Can you confirm whether the continuation procedure has been completed?
Q.
I have auto-renewal, but when will the expiration date be renewed?
Q.
What is "automatic renewal of credit card"?
Q.
Please tell me how to stop the automatic renewal of my credit card.
Q.
Can you check if the automatic continuation is stopped?
Q.
How can I change the auto-continuation from "No" to "Yes"?
Q.
What should I do if I want to continue with "convenience store payment" even though it is automatically renewed?
Q.
Can I change the credit card information used for automatic renewal?
Q.
The payment was not made even though I set it to auto-renew.
Q.
One month before the membership expiration date, I received an e-mail from the credit card company informing me that the membership fee will be deducted.

BACK

If the above example does not solve your problem, please contact us using the form below.