If your registered credit card cannot be used for payment, the following possibilities are possible.

・You automatically suspended the renewal by the 20th of the expiration date month.
・The expiration date of the registered credit card has expired
・The credit limit of the registered credit card has been exceeded.

Please contact your credit card company regarding the usage status of your registered credit card.
*We are unable to conduct surveys or provide responses at the contact point on this site.

In addition, even if the expiration date has expired, it is possible to continue as long as it is [within 1 month].
For details, please check the help below.

»Q. Please tell me how to continue the procedure.
»Q.Is it possible to continue the membership even if the membership expiration date has passed?